Smart Receivables Automation for Financial Stability

Small and Medium-sized Enterprises (SMEs) are the backbone of the Greek economy, yet many struggle with a critical challenge—cash flow.

Despite the EU Directive promoting timely payments, fewer than 40% of transactions—whether from public authorities or businesses—are completed on time.

Economic uncertainty has intensified since 2020 due to the pandemic and the energy crisis. Rising inflation, higher interest rates, and soaring energy and commodity costs have further strained SMEs, leading to longer delays in invoice payments.[1]

Despite the EU Directive promoting timely payments, fewer than 40% of transactions—whether from public authorities or businesses—are completed on time,[1]   while the VAT obligations are monthly.

Greek SMEs face an even greater challenge compared to their European counterparts. They lag in digitisation, making financial management and cash flow optimisation more complex.

As a result, delayed payments and inefficient invoicing prevent SMEs from maintaining a steady cash flow, jeopardising their financial stability and long-term growth.

The Automation Edge: Transforming SME Cash Flow

Receivables management is a complex process, yet many SMEs still rely on traditional methods that can lead to missed payments, strained relationships, and limited financial agility.

Automation fosters a healthier payment culture, improves cash recovery rates, and enhances customer awareness of payment obligations.

Automating smart Receivables Management can transform SMEs by helping them address cash flow issues and streamline financial operations. Here‘s how:

  1. Boosting Cash Flow & Customer Awareness

Automation fosters a healthier payment culture, improves cash recovery rates, and enhances customer awareness of payment obligations. This ensures businesses receive payments faster, reducing cash flow disruptions.

  1. Tailored Customer Treatment

Through automation, SMEs can craft personalised strategies that improve customer communication and strengthen relationships by leveraging advanced tools, technologies, and data analytics.

  1. Strengthening Regulatory Compliance

Automated systems help SMEs comply with financial regulations by managing roll rates and optimising cash recoveries. This minimises financial risks and protects businesses from regulatory penalties.

A well-structured receivables management system prevents overdue invoices from transitioning into delinquency.

  1. Controlling Overdue Payments

A well-structured receivables management system prevents overdue invoices from transitioning into delinquency. Automation helps monitor and control roll rates, improving financial stability.

  1. Embracing Digital Communication Channels

In today’s digital era, automation enables SMEs to engage with customers through modern communication channels. This improves operational costs, outreach and efficiency and aligns with evolving customer preferences, making payment processes more seamless.

  1. Freeing Sales Teams to Drive Growth

Automating receivables management reduces the burden on sales teams, enabling them to focus on business growth rather than chasing overdue invoices. This leads to higher productivity, better client relationships, and improved revenue generation.

At Qualco Intelligent Finance, we take a structured, data-driven approach to receivables management, ensuring optimal cash flow, compliance, and strong customer relationships.

Qualco Intelligent Finance: Smart Receivables, Stronger SMEs

At Qualco Intelligent Finance, we take a structured, data-driven approach to receivables management, ensuring optimal cash flow, compliance, and strong customer relationships.

We begin with a comprehensive assessment, analysing receivables portfolios, payment behaviours, and existing processes to identify areas for improvement. Using data-driven segmentation, we categorise receivables based on behavioural characteristics, allowing for tailored treatment strategies that enhance receivables efficiency.

Our strategies prioritise client-centric engagement, fostering transparency and trust through clear communication and flexible payment solutions. With access to a scalable network of over 600 agents, we efficiently manage receivables while ensuring strict regulatory compliance.

Leveraging AI-driven insights, we continuously refine our approach, adapting to market trends for sustained financial optimisation. Legal action is a last resort, as we prioritise amicable, ethical and regulatory compliance in all measures.

By leveraging automation, Greek SMEs can achieve seamless cash flow, minimise financial risks, and strengthen their economic foundations.

Regaining Financial Stability

Success in receivables management goes beyond just managing delinquencies. It’s about maximising returns while maintaining strong client relationships and adhering to legal and ethical standards.

By leveraging automation, Greek SMEs can achieve seamless cash flow, minimise financial risks, and strengthen their economic foundations.

Our expertise, cutting-edge technology, and data-driven strategies empower SMEs to enhance their financial well-being and ensure long-term stability and growth.

 

[1]: Governor of BoG 22.9.2023

https://www.bankofgreece.gr/enimerosi/grafeio-typoy/anazhthsh-enhmerwsewn/enhmerwseis?announcement=a66cdf8e-168b-4cd1-86b9-4f7de3e8f4fd